I.T. Application Support
- College graduate of Computer Science, Computer Engineering or any IT related course. At least 1 year experience in application support and programming.
- Strong written communication skills, with demonstrable ease in developing clean targeted documentation, including process flows and standard operating procedures.
- Knowledgeable in CRM application (Salesforce is an advantage).
- Having worked on Mobile Applications (Android and iOS) and on Payment Solutions.
- Maintains support logs and system documentation, escalating and tracking systems issues when necessary to ensure issues are satisfactory resolved.
- Responsible on providing advanced technical support for proprietary business applications and will work closely with the system users and software development team global & local to address and resolve issues within business applications.